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Dynamics Telephony Dialler - Designed for Dynamics 365


Guaranteed 40% more contacts per hour

 
  • Speed through dialling CRM lists of leads, contacts, accounts, opportunities or file import
  • Lists can be drip fed from workflows, perfect for Web Leads
  • Lists can be worked by a team, or an individual
  • Configure any number of outcomes to chose at end of call
  • Outcomes can trigger workflows: E.g. to send an email to the customer and setup a callback in 2 days
  • Each outcome can be defined with maximum number of attempts and retry time
  • Callback calendar for an agent to pick the time & date
  • All statistics noted & stored in the Dynamics 365 entity

Work smarter, faster, smoother with Dynamics Telephony Dialler

Time Savings
Cost Savings

Dynamics Telephony Dialer saves on average 30% on staffing of outbound calling campaigns.

Voicedrop allows for pre-recorded messages to be left when the call goes to voicemail with just one click.

Flexible solution
Unified in Dynamics 365

Import your list from any source, web-leads, file import, call-backs, marketing automation, emails, workflows.

Tagging creates a link in Dynamics 365 allowing you to listen to call recordings for that contact.

Get full telephony integration, and a Sales Dialer, on any version of Dynamics CRM,
and ANY phone system (online or on premises).



Benefits of Dynamics Telephony will be felt throughout your organization

Agents

Single user interface for telephony and CRM.

Time saved on every call.

Less battling with CRM - more time supporting or selling

Supervisors

Realtime dashboard of agents in CRM.

Agent management in CRM

Sales Dialer campaign management in CRM

Management

Full telephony data in CRM for analytics.

For inbound, save time on every call.

For outbound, 30% savings on staffing of campaigns.

IT

IT will love the centralized admin and simple install options.

Comprehensive support offerings, including via local premium Microsoft Partners

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