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Dynamics Telephony Dialer saves on average 30% on staffing of outbound calling campaigns.
Voicedrop allows for pre-recorded messages to be left when the call goes to voicemail with just one click.
Import your list from any source, web-leads, file import, call-backs, marketing automation, emails, workflows.
Tagging creates a link in Dynamics 365 allowing you to listen to call recordings for that contact.
Single user interface for telephony and CRM.
Time saved on every call.
Less battling with CRM - more time supporting or selling
Realtime dashboard of agents in CRM.
Agent management in CRM
Sales Dialer campaign management in CRM
Full telephony data in CRM for analytics.
For inbound, save time on every call.
For outbound, 30% savings on staffing of campaigns.
IT will love the centralized admin and simple install options.
Comprehensive support offerings, including via local premium Microsoft Partners