OUT OF THE BOX DYNAMICS 365 INTEGRATION
Unify your telephone system and Dynamics 365 in a Single User Interface
Embedded call controls in Microsoft Dynamics 365, unifying the desktop for your sales & service staff
Simplify your sales and service team's workflow, reducing clicks, screens, and searches for up to 50% efficiency improvements
Pop relevant customer information at the moment of interaction for your staff on every call
Speed through outbound calling campaigns with the fully integrated progressive dialer
Capture call statistics, callbacks, next steps, call dispositions, automated follow ups & more within Dynamics 365
Auto-create links to call recordings in Dynamics 365 for easy access or connectivity to Microsoft Call Intelligence
THE ADVANTAGES OF OUR HOSTED VOIP PHONE SERVICE
SEAMLESS CONNECTIVITY
IP phones connect data over the internet, so you can make a call from practically anywhere in the world as long as you have broadband connectivity. VoIP also works with on-premise IP office phones and can connect to customers using the internet, traditional landlines, or mobile devices.
LIMITLESS SCALABILITY
With IP phone systems you are not limited by traditional analog phone lines so adding extensions and phone numbers can be as easy as a few clicks on a web page.
Your office space is no longer confined by the walls of a traditional workplace. With remote access through our hosted VoIP phone system, you can stay connected while traveling, commuting or working from home.
NOTICEABLE COST SAVINGS
The typical phone server must be replaced every five to seven years—a built-in expense of on-site phone systems. This is, of course, not needed with a hosted phone service because the server is in the cloud. Using the cloud-based technologies of Dynamics PHONE SYSTEM means no costly replacements or expensive updates. Finally, you’ll discover more savings when you no longer need traditional phone lines, which have only gotten more expensive over the years. Add it all up, and VoIP is a fraction of the cost of on-premise phone systems.
ECOMOMY OF SCALE
Dynamics PHONE SYSTEM offers an “economy of scale” pricing model. As your company grows, and more staff use the phone system, the per-user price will be reduced.
FEATURE AVAILABILITY
It’s about more than merely “making calls.” Depending on the service provider, hosted phone service opens up a variety of features and functionality, including programmable buttons, conferencing capability, voicemail-to-email, auto attendant menus, caller ID, call waiting, find-me/follow-me, call recording, call reporting, built-in (free) conference bridges for video and audio calls as well as screensharing.
TESTIMONIALS
ABOUT US
Reliable Telephone Company
Dynamics Telephony is a full service provider. This means we do not supply you with an App and let you go. We supply up-front consultation and advice before you plan for a deployment. We help with planning the deployment (we know all the pitfalls you might encounter).
We provide basic or deep customizations and we provide basic or deep integrations with your existing systems. We provide support for your testing, deployment and go-live phases.
We supply training for your testers, IT and end-users.
And we provide ongoing support that keep Dynamics Telephony running smoothly in your business. And we continue that, with large or small changes to the system over the months and years - because we know: the only thing you can depend upon is change.
We are ready to be with you all the way for a long term successful relationship.
Some Numbers
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21 years in business
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24x7 support, 365 days/year
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Avg. customer: 60 seats
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Busiest customer: 10,000 calls/hr
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Smallest customer: 5 users
Our mission is simple: to provide high-quality services in a timely manner. Our team caters to each project’s specific needs to ensure excellence. We hope you’ll find what you’re looking for.
For more information or general inquiries, feel free to get in touch today.