How a large consumer electronics Group leveraged Callbacks to ensure ZERO missed calls on Black Friday
Customers can choose to receive a callback when an agent was available, rather than waiting on hold.
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Peter Inston
Nov 122 min read
How integrating telephony enhances your Dynamics 365 and boosts business performance
Integrating telephony with your Dynamics 365 is a powerful strategy to enhance customer relationships and boost efficiency
18 views
Peter Inston
Oct 282 min read
Omnichannel customer service strategies for your business
Take action today to tap into the powerful potential of omnichannel customer service for your business.
10 views
Peter Inston
Oct 223 min read
Leveraging the benefits of Asterisk/FreePBX integration with Dynamics 365
Companies that personalize customer interactions can increase customer satisfaction rates by up to 30%.
11 views
Peter Inston
Oct 212 min read
Maximizing Efficiency: The hidden costs of manual dialing and contact management in business growth
In the fast-paced world of business, every second counts. Efficiency is the name of the game, and any inefficiencies can cost your...
9 views
Peter Inston
Oct 142 min read
Maximizing Efficiency: Integrating Your Avaya System and Dynamics 365
The integration empowers organizations to gain valuable insights into customer behavior and preferences
12 views
Eddie Steede
Oct 102 min read
Sales Call Accelerator from Dynamics Telephony Now Available on Microsoft AppSource
As an established Microsoft partner, Dynamics Telephony specializes in integrating Microsoft Dynamics 365 with telephone systems that offer
38 views
Peter Inston
Oct 82 min read
Integrating Dynamics 365 with Your Phone System for Enhanced Service, Sales, and IT Support
Integrating Dynamics 365 with your phone system is not just about merging two systems; it's about transforming the way you do business.
25 views
Eddie Steede
Oct 72 min read
Why link your website to Dynamics 365
Dynamics 365 integration with the website and your telephone system allows you to prevent the loss of leads and process all incoming leads
15 views0 comments
Eddie Steede
Oct 72 min read
Dynamics 365 telephone integration - quick guide
By leveraging telephone integration capabilities in Dynamics 365, organizations can enhance productivity and improve customer service
18 views0 comments
Peter Inston
Oct 73 min read
Unlocking the Secret to Converting Hot Leads Before Your Competition Claims Them: Make that call!
By integrating your telephone system with Dynamics 365, the lead can be automatically scheduled for a call back
11 views
Peter Inston
Oct 12 min read
Uncovering the Power of Dynamics 365 Phone Integrations: A Comprehensive Guide
In the fast-paced world of modern business operations, having seamless communication channels is no longer a luxury but a necessity....
12 views0 comments
Eddie Steede
Aug 151 min read
Dynamics 365 Sales - make more calls faster with Sales Call Accelerator
Sales Call Accelerator adds outbound dialer capability to Dynamics 365 Sales for fast and easy customer calling
25 views
Peter Inston
Aug 142 min read
Exploring the Untapped Potential: Understanding the Benefits of CTI in Dynamics 365
In the world of digital transformation, businesses are constantly seeking innovative solutions to streamline their operations and enhance...
13 views
Peter Inston
Jul 262 min read
The benefits of Asterisk/FreePBX integration to Dynamics 365
Introduce numerous benefits to organizations looking to streamline their communication processes and enhance customer relationship
21 views0 comments
Peter Inston
Jun 292 min read
Mastering Dynamics 365 CTI: Elevating Your Business Communications
Dynamics 365 CTI (Computer Telephony Integration) offers a powerful solution to streamline your communication processes, integrating telepho
14 views
Peter Inston
Jun 292 min read
What does computer telephone integration (CTi) mean:
CTi, short for Computer Telephony Integration, refers to technology that allows computers to interact with telephone systems. It enables...
9 views0 comments
Peter Inston
Jun 262 min read
Enhancing Dynamics 365 Sales with Callbacks: A Professional Guide
By integrating callbacks seamlessly into your sales process, your team can elevate their performance and drive more meaningful interactions
30 views
Peter Inston
May 192 min read
Fast track your business with Dynamics 365 Sales
Dynamics 365 Sales is a powerful tool that can indeed help boost your Return on Investment (ROI) in several ways. Here are some...
5 views
Eddie Steede
Apr 262 min read
How Dynamics 365 can increase sales
Dynamics 365 can significantly boost sales in several ways: 1. 360-Degree View of Customers: Dynamics 365 provides a comprehensive view...
5 views0 comments
How a large consumer electronics Group leveraged Callbacks to ensure ZERO missed calls on Black Friday
Customers can choose to receive a callback when an agent was available, rather than waiting on hold.
How integrating telephony enhances your Dynamics 365 and boosts business performance
Integrating telephony with your Dynamics 365 is a powerful strategy to enhance customer relationships and boost efficiency
Omnichannel customer service strategies for your business
Take action today to tap into the powerful potential of omnichannel customer service for your business.
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