Dynamics AI Receptionist | Dynamics Telephony

Dynamics AI Receptionist answers all phone calls 24/7, even outside of regular business hours. Don't lose leads to competitors just because you're not at the phone.
Export inbound leads and utilize call transcripts to send clients targeted promotions or upsell offers tailored to their specific interests and needs
Free up your team by automating routine tasks like call routing, reducing wait times, transfers, and unnecessary workloads.
Dynamics AI Receptionist is part of the Dynamics Telephony platform, fully integrated with Dynamics 365 eliminates the need for third-party tools, ensuring a smooth setup and effortless operation tailored to your workflow.
Built-in reporting lets you observe how the Dynamics AI receptionist interacts with callers, giving you full confidence in both the system and its ability to meet your business needs.

An IVR session to ask the callers some relevant questions.
Callers answers are recorded, converted to text and stored in Dynamics 365
A callback phone call is scheduled in Dynamics 365
The callback can be routed to the correct team/user based on keywords in the caller's answers.
Our click to call feature is used to make the callback
Our standard features in our Dynamics Telephony client are used to manage no answers, busy etc.