White Papers

The benefits of changing to a VoIP telephone system

Switching to a Voice over Internet Protocol (VoIP) telephone system can offer a range of benefits for businesses, from cost savings to...

Nov 27, 20232 min read

Equipping contact center staff with the right tools and information helps them deliver personalized customer support. Here are some best...

Oct 12, 20222 min read

Not all phone systems are created equal! And that’s the way it should be. The needs of one business don’t necessarily match those of...

Sep 6, 20213 min read

Improving your call completion rate can significantly boost productivity, pipeline efficiency, and overall conversions.

Integrating Dynamics 365 with your phone system is not just about merging two systems; it's about transforming the way you do business.

Sales success today depends less on instinct and more on insight. Microsoft Dynamics 365 Sales fits that requirement. It’s more than a...