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Essential KPI's for successful outbound calling operations
Monitoring KPIs is essential to help your staff perform at their best ability while ensuring a company's long term success

Peter Inston
Nov 244 min read
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How to improve outbound call completion rate in sales
Improving your call completion rate can significantly boost productivity, pipeline efficiency, and overall conversions.

Peter Inston
Oct 161 min read
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Improving your outbound sales process
Automating the sales process will save time, money, give more management control and result in happier staff.

Peter Inston
Apr 83 min read
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5 outbound sales best practices to gain more sales
Brush up on these outbound sales techniques, and your team will see their confidence and conversion rates skyrocket.

Peter Inston
Apr 72 min read
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Improve Customer Experience with a callback offer while waiting in the queue
Annoying hold music and the inability to connect with an actual human being are named among the biggest customer service irritants

Peter Inston
Feb 172 min read
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Sales Call Accelerator for Dynamics 365 Sales
80% of consumers prefer companies that offer personalized experiences.

Peter Inston
Jan 162 min read
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Essential KPI's for successful outbound calling operations
Monitoring KPIs is essential to help your staff perform at their best ability while ensuring a company's long term success


How to improve outbound call completion rate in sales
Improving your call completion rate can significantly boost productivity, pipeline efficiency, and overall conversions.


Integrating Dynamics 365 with your phone system will enhance service and sales.
Integrating Dynamics 365 with your phone system is not just about merging two systems; it's about transforming the way you do business.
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