top of page
Search
Essential KPI's for successful outbound calling operations
Monitoring KPIs is essential to help your staff perform at their best ability while ensuring a company's long term success
Peter Inston
Nov 24, 20254 min read
How to improve outbound call completion rate in sales
Improving your call completion rate can significantly boost productivity, pipeline efficiency, and overall conversions.
Peter Inston
Oct 16, 20251 min read
Improving your outbound sales process
Automating the sales process will save time, money, give more management control and result in happier staff.
Peter Inston
Apr 8, 20253 min read
5 outbound sales best practices to gain more sales
Brush up on these outbound sales techniques, and your team will see their confidence and conversion rates skyrocket.
Peter Inston
Apr 7, 20252 min read
Improve Customer Experience with a callback offer while waiting in the queue
Annoying hold music and the inability to connect with an actual human being are named among the biggest customer service irritants
Peter Inston
Feb 17, 20252 min read
Sales Call Accelerator for Dynamics 365 Sales
80% of consumers prefer companies that offer personalized experiences.
Peter Inston
Jan 16, 20252 min read
Leveraging the benefits of a FreePBX integration with Dynamics 365
Integrating Dynamics 365 with FreePBX, managing calls becomes easier and more efficient. Features like call routing, queue management, and automated responses allow organizations to handle a high volume of calls with ease.
Are your sales people making a lot of calls that end up in voicemail....you need a voicemail strategy -Voice Drop
Some sales organisations never leave any voicemail. This is a mistake. If people have their voicemail enabled then they expect you to leave a message. You should leave at least one message. Otherwise, your number will likely be marked as SPAM and your reputation suffers. Leaving voicemails can be a tedious and time consuming business if you have to do it on 30-50% of calls you make. An hour of your day could be just talking to an answering machine! Then you have to remember,
Essential KPI's for successful outbound calling operations
Monitoring KPIs is essential to help your staff perform at their best ability while ensuring a company's long term success
bottom of page