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Peter Inston
1 day ago2 min read
Improve Customer Experience with a callback offer while waiting in the queue
Annoying hold music and the inability to connect with an actual human being are named among the biggest customer service irritants
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Peter Inston
Jan 162 min read
Sales Call Accelerator for Dynamics 365 Sales
80% of consumers prefer companies that offer personalized experiences.
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Improve Customer Experience with a callback offer while waiting in the queue
Annoying hold music and the inability to connect with an actual human being are named among the biggest customer service irritants
What to look for when changing to a VoIP telephone system
Voice services are much more complex than they appear, and changing out a telephone system is no exception.
Improving customer service with Dynamics 365 telephone integration
Integrating Dynamics 365 with telephony system can streamline operations, improve agent efficiency, and enhance the ov
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