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Writer's pictureEddie Steede

Dynamics 365 Sales improves sales performance


Dynamics 365 Sales, part of Microsoft's suite of business applications, is a powerful tool designed to enhance the sales process and drive business growth. Implementing Dynamics 365 Sales can lead to a variety of improvements in your sales efforts. Here are some ways it can contribute to improved sales



Successful implementation involves aligning the platform with your specific business goals, providing adequate training, and continuously optimizing processes based on insights gained from the platform.




Dynamics Telephony’s Sales Call Accelerator is a telephony application that enhances the benefits of Dynamics 365 Sales. The application adds outbound click to dial capability to Dynamics 365 Sales for fast and easy customer calling, with automatic logging of the call, and any notes, in Dynamics 365 Sales PLUS easy setup of  callbacks or the follow-up call.   


Dynamics Telephony’s Sales Call Accelerator can provide several benefits:

  1. Increased Productivity: Sales Call Accelerator eliminates the need for manual dialing, allowing sales representatives to focus more on engaging with prospects and customers. This increases the number of calls made per hour, boosting overall productivity.

  2. Time Efficiency: With Sales Call Accelerator, representatives spend less time dialing numbers, waiting for answers, and dealing with voicemails. This time efficiency enables them to engage in more meaningful conversations and move through their call lists faster. 

  3. Improved Call Management: Sales Call Accelerator come with features for call recording, call monitoring, and call tracking. These capabilities help sales managers assess and improve the quality of sales calls, ensuring that representatives follow best practices and meet performance standards.

  4. Scalability: Sales Call Accelerator is scalable and can adapt to the changing needs of a sales team. Whether you're a small business or a large enterprise, an autodialer can grow with your sales operations.

  5. Cost Savings: By automating the dialing process and improving efficiency, Sales Call Accelerator contribute to cost savings. Representatives spend more time engaging with prospects and less time on administrative tasks, ultimately improving the return on investment.

  6. Voice mail management: A lot of time is wasted leaving voicemail for customers, time that should be spent talking to real people.  Voicedrop allows for pre-recorded massages to be “dropped” when voice mail is encountered, leaving the representative to move to next call.  This means, the message is clear, branded as required, always giving the appropriate information.

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