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Give your business a virtual phone system that increases productivity, sales and call transparency
If you are looking at replacing your telephone system, please take some time to review Dynamics PHONE STSTEM, which is specifically...
Eddie Steede
Feb 21, 20221 min read
What is Computer Telephony Integration (CTI)
Computer telephony integration (CTI) is a way to control the functionalities of the phone system with the computer, which means that all...
Eddie Steede
Jan 25, 20222 min read
What is Computer Telephony Integration (CTI)
Computer telephony integration (CTI) is a way to control the functionalities of the phone system with the computer, which means that all...
Eddie Steede
Jan 25, 20222 min read
3 benefits of integrating your telephone system with Dynamics 365 CRM
As new contact centre technologies emerge daily and the tech stack continues to grow, the need is great for productivity-enhancing...
Eddie Steede
Jan 25, 20222 min read
3 benefits of integrating your telephone system with Dynamics 365 CRM
As new contact centre technologies emerge daily and the tech stack continues to grow, the need is great for productivity-enhancing...
Eddie Steede
Jan 25, 20222 min read
3 Benefits of integrating your telephony into your Dynamics 365 CRM
As new contact centre technologies emerge daily and the tech stack continues to grow, the need is great for productivity-enhancing...
Eddie Steede
Jan 25, 20222 min read
3 Benefits of integrating your telephony into your Dynamics 365 CRM
As new contact centre technologies emerge daily and the tech stack continues to grow, the need is great for productivity-enhancing...
Eddie Steede
Jan 25, 20222 min read
3 Benefits of integrating your telephony into your Dynamics 365 CRM
As new contact centre technologies emerge daily and the tech stack continues to grow, the need is great for productivity-enhancing...
Eddie Steede
Jan 25, 20222 min read
Why you should look at a cloud based telephone system?
Cloud-based phone systems empower small businesses to harness the power of the latest tech developments to raise their company to greater...
Eddie Steede
Jan 18, 20222 min read
Why you should look at a cloud based telephone system?
Cloud-based phone systems empower small businesses to harness the power of the latest tech developments to raise their company to greater...
Eddie Steede
Jan 18, 20222 min read
Why you should look at a cloud based telephone system?
Cloud-based phone systems empower small businesses to harness the power of the latest tech developments to raise their company to greater...
Eddie Steede
Jan 18, 20222 min read
Make customers pay for customer service
Customers will pay for better customer service. It's just up to you to figure out how to implement that. For example, imagine a customer...
Eddie Steede
Jan 13, 20222 min read
Make customers pay for customer service
Customers will pay for better customer service. It's just up to you to figure out how to implement that. For example, imagine a customer...
Eddie Steede
Jan 13, 20222 min read
Improve your outbound calling strategy
For many companies, outbound calls are the primary means through which agents communicate with clients. It’s important, then, to develop...
Eddie Steede
Nov 27, 20213 min read
Improve your outbound calling strategy
For many companies, outbound calls are the primary means through which agents communicate with clients. It’s important, then, to develop...
Eddie Steede
Nov 27, 20213 min read
Improve your outbound calling strategy
For many companies, outbound calls are the primary means through which agents communicate with clients. It’s important, then, to develop...
Eddie Steede
Nov 27, 20213 min read
Phone System Features Every Business Needs
Not all phone systems are created equal! And that’s the way it should be. The needs of one business don’t necessarily match those of...
Eddie Steede
Oct 13, 20213 min read
Phone System Features Every Business Needs
Not all phone systems are created equal! And that’s the way it should be. The needs of one business don’t necessarily match those of...
Eddie Steede
Oct 13, 20213 min read
5 Benefits of a Cloud Telephone System
Cloud-based phone systems provide control, flexibility, and scalability to assist organizations expanding remote access and streamlining...
Eddie Steede
Oct 13, 20213 min read
5 Benefits of a Cloud Telephone System
Cloud-based phone systems provide control, flexibility, and scalability to assist organizations expanding remote access and streamlining...
Eddie Steede
Oct 13, 20213 min read
Leveraging the benefits of a FreePBX integration with Dynamics 365
Integrating Dynamics 365 with FreePBX, managing calls becomes easier and more efficient. Features like call routing, queue management, and automated responses allow organizations to handle a high volume of calls with ease.
Are your sales people making a lot of calls that end up in voicemail....you need a voicemail strategy -Voice Drop
Some sales organisations never leave any voicemail. This is a mistake. If people have their voicemail enabled then they expect you to leave a message. You should leave at least one message. Otherwise, your number will likely be marked as SPAM and your reputation suffers. Leaving voicemails can be a tedious and time consuming business if you have to do it on 30-50% of calls you make. An hour of your day could be just talking to an answering machine! Then you have to remember,
Essential KPI's for successful outbound calling operations
Monitoring KPIs is essential to help your staff perform at their best ability while ensuring a company's long term success
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