Dynamics 365 integration | Dynamics Telephony

Leveraging the benefits of Asterisk/FreePBX integration with Dynamics 365

Companies that personalize customer interactions can increase customer satisfaction rates by up to 30%.

Peter Inston

Oct 22, 20243 min read

Sales Call Accelerator from Dynamics Telephony Now Available on Microsoft AppSource

As an established Microsoft partner, Dynamics Telephony specializes in integrating Microsoft Dynamics 365 with telephone systems that offer

Eddie Steede

Oct 10, 20242 min read

Integrating Dynamics 365 with Your Phone System for Enhanced Service, Sales, and IT Support

Integrating Dynamics 365 with your phone system is not just about merging two systems; it's about transforming the way you do business.

Peter Inston

Oct 8, 20242 min read

Unlocking the Secret to Converting Hot Leads Before Your Competition Claims Them: Make that call!

By integrating your telephone system with Dynamics 365, the lead can be automatically scheduled for a call back

Peter Inston

Oct 7, 20243 min read

Uncovering the Power of Dynamics 365 Phone Integrations: A Comprehensive Guide

In the fast-paced world of modern business operations, having seamless communication channels is no longer a luxury but a necessity....

Peter Inston

Oct 1, 20242 min read

Enhancing Dynamics 365 Sales with Callbacks: A Professional Guide

By integrating callbacks seamlessly into your sales process, your team can elevate their performance and drive more meaningful interactions

Peter Inston

Jun 26, 20242 min read

Why you should integrate telephony into your Dynamics 365 CRM

Integrating telephony into your Dynamics 365 CRM system can provide numerous benefits for your business. Here are several compelling...

Eddie Steede

Apr 8, 20242 min read

How Dynamics 365 telephone integration can help you increase sales

Dynamics 365 telephone integration can significantly enhance sales effectiveness by streamlining communication, improving customer...

Eddie Steede

Mar 25, 20242 min read

How Dynamics 365 telephone integration can help you increase sales

Dynamics 365 telephone integration can significantly enhance sales effectiveness by streamlining communication, improving customer...

Eddie Steede

Mar 25, 20242 min read

Boost your ROI with Dynamics 365 Sales

Dynamics 365 Sales is a powerful tool that can indeed help boost your Return on Investment (ROI) in several ways. Here are some...

Eddie Steede

Mar 4, 20242 min read

Boost your ROI with Dynamics 365 Sales

Dynamics 365 Sales is a powerful tool that can indeed help boost your Return on Investment (ROI) in several ways. Here are some...

Eddie Steede

Mar 4, 20242 min read

Integrating Dynamics 365 with telephone systems can indeed enhance outbound campaigns in several ways:

Dynamics 365 telephone integration can significantly enhance the effectiveness and efficiency of outbound campaigns

Eddie Steede

Feb 9, 20241 min read

Integrating Dynamics 365 with telephone systems can indeed enhance outbound campaigns in several ways:

Dynamics 365 telephone integration can significantly enhance the effectiveness and efficiency of outbound campaigns

Eddie Steede

Feb 9, 20241 min read

How to Revolutionize Your Inbound Contact Centre with Account Manager Callbacks

Inbound contact centres are often seen as a necessary but impersonal part of any business. Customers expect to reach a live agent when...

Eddie Steede

Sep 5, 20234 min read

How to Revolutionize Your Inbound Contact Centre with Account Manager Callbacks

Inbound contact centres are often seen as a necessary but impersonal part of any business. Customers expect to reach a live agent when...

Eddie Steede

Sep 5, 20234 min read

10 reasons why Dynamics 365 CTI improves the customer experience

The telephony integration software automatically tracks calls and logs them for a permanent record of activity in Dynamics 365. Call...

Eddie Steede

Aug 25, 20231 min read

10 reasons why Dynamics 365 CTI improves the customer experience

The telephony integration software automatically tracks calls and logs them for a permanent record of activity in Dynamics 365. Call...

Eddie Steede

Aug 25, 20231 min read

Your conversations are filled with intelligence. None of it is being used

The signals inside your business conversations - a customer's frustration, a compliance risk, a sales opportunity - stay buried until someone goes looking. Usually when it's too late.

Peter Inston

Store call transcripts in phone system or in CRM?

I can't think of one reason why you would keep your phonecall transcriptions in your phone system instead of in Dynamics 365.

Peter Inston

AI Transcription to Dynamics 365 from any phone system

Transcription, sentiment analysis and follow-up actions helps free sales and customer service teams to focus on higher-level relationships and driving business results.

Peter Inston