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Peter Inston
Oct 22, 20243 min read
Leveraging the benefits of Asterisk/FreePBX integration with Dynamics 365
Companies that personalize customer interactions can increase customer satisfaction rates by up to 30%.
16 views
Eddie Steede
Oct 10, 20242 min read
Sales Call Accelerator from Dynamics Telephony Now Available on Microsoft AppSource
As an established Microsoft partner, Dynamics Telephony specializes in integrating Microsoft Dynamics 365 with telephone systems that offer
39 views
Peter Inston
Oct 8, 20242 min read
Integrating Dynamics 365 with Your Phone System for Enhanced Service, Sales, and IT Support
Integrating Dynamics 365 with your phone system is not just about merging two systems; it's about transforming the way you do business.
34 views
Peter Inston
Oct 7, 20243 min read
Unlocking the Secret to Converting Hot Leads Before Your Competition Claims Them: Make that call!
By integrating your telephone system with Dynamics 365, the lead can be automatically scheduled for a call back
12 views
Peter Inston
Oct 1, 20242 min read
Uncovering the Power of Dynamics 365 Phone Integrations: A Comprehensive Guide
In the fast-paced world of modern business operations, having seamless communication channels is no longer a luxury but a necessity....
45 views
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Peter Inston
Jun 26, 20242 min read
Enhancing Dynamics 365 Sales with Callbacks: A Professional Guide
By integrating callbacks seamlessly into your sales process, your team can elevate their performance and drive more meaningful interactions
31 views
Eddie Steede
Apr 8, 20242 min read
Why you should integrate telephony into your Dynamics 365 CRM
Integrating telephony into your Dynamics 365 CRM system can provide numerous benefits for your business. Here are several compelling...
50 views
Eddie Steede
Mar 25, 20242 min read
How Dynamics 365 telephone integration can help you increase sales
Dynamics 365 telephone integration can significantly enhance sales effectiveness by streamlining communication, improving customer...
12 views
0 comments
Eddie Steede
Mar 25, 20242 min read
How Dynamics 365 telephone integration can help you increase sales
Dynamics 365 telephone integration can significantly enhance sales effectiveness by streamlining communication, improving customer...
13 views
0 comments
Eddie Steede
Mar 4, 20242 min read
Boost your ROI with Dynamics 365 Sales
Dynamics 365 Sales is a powerful tool that can indeed help boost your Return on Investment (ROI) in several ways. Here are some...
12 views
0 comments
Eddie Steede
Mar 4, 20242 min read
Boost your ROI with Dynamics 365 Sales
Dynamics 365 Sales is a powerful tool that can indeed help boost your Return on Investment (ROI) in several ways. Here are some...
15 views
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Eddie Steede
Feb 9, 20241 min read
Integrating Dynamics 365 with telephone systems can indeed enhance outbound campaigns in several ways:
Dynamics 365 telephone integration can significantly enhance the effectiveness and efficiency of outbound campaigns
11 views
Eddie Steede
Feb 9, 20241 min read
Integrating Dynamics 365 with telephone systems can indeed enhance outbound campaigns in several ways:
Dynamics 365 telephone integration can significantly enhance the effectiveness and efficiency of outbound campaigns
2 views
Eddie Steede
Sep 5, 20234 min read
How to Revolutionize Your Inbound Contact Centre with Account Manager Callbacks
Inbound contact centres are often seen as a necessary but impersonal part of any business. Customers expect to reach a live agent when...
15 views
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Eddie Steede
Sep 5, 20234 min read
How to Revolutionize Your Inbound Contact Centre with Account Manager Callbacks
Inbound contact centres are often seen as a necessary but impersonal part of any business. Customers expect to reach a live agent when...
3 views
0 comments
Eddie Steede
Aug 25, 20231 min read
10 reasons why Dynamics 365 CTI improves the customer experience
The telephony integration software automatically tracks calls and logs them for a permanent record of activity in Dynamics 365. Call...
8 views
0 comments
Eddie Steede
Aug 25, 20231 min read
10 reasons why Dynamics 365 CTI improves the customer experience
The telephony integration software automatically tracks calls and logs them for a permanent record of activity in Dynamics 365. Call...
1 view
0 comments
A Guide to Dynamics 365 SMS marketing
SMS campaigns drive an average click-through rate of 36%, 6 to 8 times that of email (4.5%)
How to Implement CTI (Computer Telephony Integration) for Microsoft Dynamics 365 CRM
Implementing CTI for Microsoft Dynamics 365 CRM offers a significant advantage in streamlining communication and enhancing customer service.
Improve Customer Experience with a callback offer while waiting in the queue
Annoying hold music and the inability to connect with an actual human being are named among the biggest customer service irritants
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