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Eddie Steede
Feb 2, 20242 min read
Dynamics 365 Sales improves sales performance
Dynamics 365 Sales, part of Microsoft's suite of business applications, is a powerful tool designed to enhance the sales process and...
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Improve Customer Experience with a callback offer while waiting in the queue
Annoying hold music and the inability to connect with an actual human being are named among the biggest customer service irritants


What to look for when changing to a VoIP telephone system
Voice services are much more complex than they appear, and changing out a telephone system is no exception.


Improving customer service with Dynamics 365 telephone integration
Integrating Dynamics 365 with telephony system can streamline operations, improve agent efficiency, and enhance the ov
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