@mspartner | Dynamics Telephony

Leveraging the benefits of Asterisk/FreePBX integration with Dynamics 365

Companies that personalize customer interactions can increase customer satisfaction rates by up to 30%.

Peter Inston

Oct 22, 20243 min read

Maximizing Efficiency: Integrating Your Avaya System and Dynamics 365

The integration empowers organizations to gain valuable insights into customer behavior and preferences

Peter Inston

Oct 14, 20242 min read

Sales Call Accelerator from Dynamics Telephony Now Available on Microsoft AppSource

As an established Microsoft partner, Dynamics Telephony specializes in integrating Microsoft Dynamics 365 with telephone systems that offer

Eddie Steede

Oct 10, 20242 min read

Integrating Dynamics 365 with Your Phone System for Enhanced Service, Sales, and IT Support

Integrating Dynamics 365 with your phone system is not just about merging two systems; it's about transforming the way you do business.

Peter Inston

Oct 8, 20242 min read

Are your sales people making a lot of calls that end up in voicemail....you need a voicemail strategy -Voice Drop

Some sales organisations never leave any voicemail. This is a mistake. If people have their voicemail enabled then they expect you to leave a message. You should leave at least one message. Otherwise, your number will likely be marked as SPAM and your reputation suffers. Leaving voicemails can be a tedious and time consuming business if you have to do it on 30-50% of calls you make. An hour of your day could be just talking to an answering machine! Then you have to remember,

Peter Inston

Essential KPI's for successful outbound calling operations

Monitoring KPIs is essential to help your staff perform at their best ability while ensuring a company's long term success

Peter Inston

How to improve outbound call completion rate in sales

Improving your call completion rate can significantly boost productivity, pipeline efficiency, and overall conversions.

Peter Inston