@mspartner | Dynamics Telephony

Leveraging the benefits of Asterisk/FreePBX integration with Dynamics 365

Companies that personalize customer interactions can increase customer satisfaction rates by up to 30%.

Peter Inston

Oct 22, 20243 min read

Maximizing Efficiency: Integrating Your Avaya System and Dynamics 365

The integration empowers organizations to gain valuable insights into customer behavior and preferences

Peter Inston

Oct 14, 20242 min read

Sales Call Accelerator from Dynamics Telephony Now Available on Microsoft AppSource

As an established Microsoft partner, Dynamics Telephony specializes in integrating Microsoft Dynamics 365 with telephone systems that offer

Eddie Steede

Oct 10, 20242 min read

Integrating Dynamics 365 with Your Phone System for Enhanced Service, Sales, and IT Support

Integrating Dynamics 365 with your phone system is not just about merging two systems; it's about transforming the way you do business.

Peter Inston

Oct 8, 20242 min read

Your conversations are filled with intelligence. None of it is being used

The signals inside your business conversations - a customer's frustration, a compliance risk, a sales opportunity - stay buried until someone goes looking. Usually when it's too late.

Peter Inston

Store call transcripts in phone system or in CRM?

I can't think of one reason why you would keep your phonecall transcriptions in your phone system instead of in Dynamics 365.

Peter Inston

AI Transcription to Dynamics 365 from any phone system

Transcription, sentiment analysis and follow-up actions helps free sales and customer service teams to focus on higher-level relationships and driving business results.

Peter Inston