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VoIP telephony systems and working from home
Cloud-based systems connect team members who are returning to the office, working from home, or doing both. It’s safe to say that office...

Eddie Steede
Jul 20, 20214 min read


Are your sales people making a lot of calls that end up in voicemail....you need a voicemail strategy -Voice Drop
Some sales organisations never leave any voicemail. This is a mistake. If people have their voicemail enabled then they expect you to leave a message. You should leave at least one message. Otherwise, your number will likely be marked as SPAM and your reputation suffers. Leaving voicemails can be a tedious and time consuming business if you have to do it on 30-50% of calls you make. An hour of your day could be just talking to an answering machine! Then you have to remember,


Essential KPI's for successful outbound calling operations
Monitoring KPIs is essential to help your staff perform at their best ability while ensuring a company's long term success


How to improve outbound call completion rate in sales
Improving your call completion rate can significantly boost productivity, pipeline efficiency, and overall conversions.
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