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Leveraging the benefits of Asterisk/FreePBX integration with Dynamics 365
Companies that personalize customer interactions can increase customer satisfaction rates by up to 30%.
Peter Inston
Oct 22, 20243 min read
Enhancing Dynamics 365 Sales with Callbacks: A Professional Guide
By integrating callbacks seamlessly into your sales process, your team can elevate their performance and drive more meaningful interactions
Peter Inston
Jun 26, 20242 min read
Boost your ROI with Dynamics 365 Sales
Dynamics 365 Sales is a powerful tool that can indeed help boost your Return on Investment (ROI) in several ways. Here are some...
Eddie Steede
Mar 4, 20242 min read
Boost your ROI with Dynamics 365 Sales
Dynamics 365 Sales is a powerful tool that can indeed help boost your Return on Investment (ROI) in several ways. Here are some...
Eddie Steede
Mar 4, 20242 min read
Integrating Dynamics 365 with telephone systems can indeed enhance outbound campaigns in several ways:
Dynamics 365 telephone integration can significantly enhance the effectiveness and efficiency of outbound campaigns
Eddie Steede
Feb 9, 20241 min read
Integrating Dynamics 365 with telephone systems can indeed enhance outbound campaigns in several ways:
Dynamics 365 telephone integration can significantly enhance the effectiveness and efficiency of outbound campaigns
Eddie Steede
Feb 9, 20241 min read
How to Revolutionize Your Inbound Contact Centre with Account Manager Callbacks
Inbound contact centres are often seen as a necessary but impersonal part of any business. Customers expect to reach a live agent when...
Eddie Steede
Sep 5, 20234 min read
How to Revolutionize Your Inbound Contact Centre with Account Manager Callbacks
Inbound contact centres are often seen as a necessary but impersonal part of any business. Customers expect to reach a live agent when...
Eddie Steede
Sep 5, 20234 min read
10 reasons why Dynamics 365 CTI improves the customer experience
The telephony integration software automatically tracks calls and logs them for a permanent record of activity in Dynamics 365. Call...
Eddie Steede
Aug 25, 20231 min read
10 reasons why Dynamics 365 CTI improves the customer experience
The telephony integration software automatically tracks calls and logs them for a permanent record of activity in Dynamics 365. Call...
Eddie Steede
Aug 25, 20231 min read
Why link your website, Dynamics 365 and your telephone system
Integrating your websites with your Dynamics 365 has a number of benefits to your marketing including processes, automation, seamless...
Eddie Steede
Aug 18, 20232 min read
Growing Your Small Business With A Cloud Telephone System
Current technology trends, coupled with changes in the workforce, make a move to the Cloud Telephone System mandatory for any business
Eddie Steede
Jul 29, 20232 min read
Integrating Dynamics 365 with telephony boosts productivity
Computer Telephone Integration (CTI) is a technology that enables the integration of telephone systems with computer systems. This...
Eddie Steede
Mar 23, 20232 min read
Integrating Dynamics 365 with telephony boosts productivity
Computer Telephone Integration (CTI) is a technology that enables the integration of telephone systems with computer systems. This...
Eddie Steede
Mar 23, 20232 min read
How to Choose the Right Phone System
It can be hard to say goodbye to old, reliable technology as it sunsets. This is why CD’s have held on for so long! But when it comes to...
Eddie Steede
Jan 25, 20232 min read
Improve your customer experiences by implementing contact center best practices
Equipping contact center staff with the right tools and information helps them deliver personalized customer support. Here are some best...
Eddie Steede
Oct 12, 20222 min read
Save money, time and effort with Dynamics PHONE System
Dynamics Telephony PHONE SYSTEM
is designed for Dynamics 365 users
Eddie Steede
May 17, 20222 min read
Save money, time and effort with Dynamics PHONE System
Dynamics Telephony PHONE SYSTEM
is designed for Dynamics 365 users
Eddie Steede
May 17, 20222 min read
Save money, time and effort with Dynamics PHONE System
PHONE System is designed for Dynamics 365 users, giving Microsoft approved CRM integration
Eddie Steede
May 6, 20222 min read
Why you should look at a cloud based telephone system?
Cloud-based phone systems empower small businesses to harness the power of the latest tech developments to raise their company to greater...
Eddie Steede
Jan 18, 20222 min read
Leveraging the benefits of a FreePBX integration with Dynamics 365
Integrating Dynamics 365 with FreePBX, managing calls becomes easier and more efficient. Features like call routing, queue management, and automated responses allow organizations to handle a high volume of calls with ease.
Are your sales people making a lot of calls that end up in voicemail....you need a voicemail strategy -Voice Drop
Some sales organisations never leave any voicemail. This is a mistake. If people have their voicemail enabled then they expect you to leave a message. You should leave at least one message. Otherwise, your number will likely be marked as SPAM and your reputation suffers. Leaving voicemails can be a tedious and time consuming business if you have to do it on 30-50% of calls you make. An hour of your day could be just talking to an answering machine! Then you have to remember,
Essential KPI's for successful outbound calling operations
Monitoring KPIs is essential to help your staff perform at their best ability while ensuring a company's long term success
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