CTI | Dynamics Telephony

Enhancing Dynamics 365 Sales with Callbacks: A Professional Guide

By integrating callbacks seamlessly into your sales process, your team can elevate their performance and drive more meaningful interactions

Peter Inston

Jun 26, 20242 min read

How Dynamics 365 telephone integration can help you increase sales

Dynamics 365 telephone integration can significantly enhance sales effectiveness by streamlining communication, improving customer...

Eddie Steede

Mar 25, 20242 min read

How Dynamics 365 telephone integration can help you increase sales

Dynamics 365 telephone integration can significantly enhance sales effectiveness by streamlining communication, improving customer...

Eddie Steede

Mar 25, 20242 min read

Integrating Dynamics 365 with telephone systems can indeed enhance outbound campaigns in several ways:

Dynamics 365 telephone integration can significantly enhance the effectiveness and efficiency of outbound campaigns

Eddie Steede

Feb 9, 20241 min read

Integrating Dynamics 365 with telephone systems can indeed enhance outbound campaigns in several ways:

Dynamics 365 telephone integration can significantly enhance the effectiveness and efficiency of outbound campaigns

Eddie Steede

Feb 9, 20241 min read

Dynamics 365 telephony integration improves the customer experience

CRM's is becoming more integral to everyday business operations, as companies learn to make the most of CRM solutions for tasks ranging...

Eddie Steede

Jul 29, 20232 min read

Dynamics 365 telephony integration improves the customer experience

CRM's is becoming more integral to everyday business operations, as companies learn to make the most of CRM solutions for tasks ranging...

Eddie Steede

Jul 29, 20232 min read

Integrating Dynamics 365 with telephony boosts productivity

Computer Telephone Integration (CTI) is a technology that enables the integration of telephone systems with computer systems. This...

Eddie Steede

Mar 23, 20232 min read

Integrating Dynamics 365 with telephony boosts productivity

Computer Telephone Integration (CTI) is a technology that enables the integration of telephone systems with computer systems. This...

Eddie Steede

Mar 23, 20232 min read

Your conversations are filled with intelligence. None of it is being used

The signals inside your business conversations - a customer's frustration, a compliance risk, a sales opportunity - stay buried until someone goes looking. Usually when it's too late.

Peter Inston

Store call transcripts in phone system or in CRM?

I can't think of one reason why you would keep your phonecall transcriptions in your phone system instead of in Dynamics 365.

Peter Inston

AI Transcription to Dynamics 365 from any phone system

Transcription, sentiment analysis and follow-up actions helps free sales and customer service teams to focus on higher-level relationships and driving business results.

Peter Inston