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Leveraging the benefits of Asterisk/FreePBX integration with Dynamics 365
Companies that personalize customer interactions can increase customer satisfaction rates by up to 30%.
Peter Inston
Oct 22, 20243 min read
Growing Your Small Business With A Cloud Telephone System
Current technology trends, coupled with changes in the workforce, make a move to the Cloud Telephone System mandatory for any business
Eddie Steede
Jul 29, 20232 min read
Improve your customer experiences by implementing contact center best practices
Equipping contact center staff with the right tools and information helps them deliver personalized customer support. Here are some best...
Eddie Steede
Oct 12, 20222 min read
Save money, time and effort with Dynamics PHONE System
Dynamics Telephony PHONE SYSTEM
is designed for Dynamics 365 users
Eddie Steede
May 17, 20222 min read
Save money, time and effort with Dynamics PHONE System
Dynamics Telephony PHONE SYSTEM
is designed for Dynamics 365 users
Eddie Steede
May 17, 20222 min read
Save money, time and effort with Dynamics PHONE System
PHONE System is designed for Dynamics 365 users, giving Microsoft approved CRM integration
Eddie Steede
May 6, 20222 min read
Why you should look at a cloud based telephone system?
Cloud-based phone systems empower small businesses to harness the power of the latest tech developments to raise their company to greater...
Eddie Steede
Jan 18, 20222 min read
Why you should look at a cloud based telephone system?
Cloud-based phone systems empower small businesses to harness the power of the latest tech developments to raise their company to greater...
Eddie Steede
Jan 18, 20222 min read
Why you should look at a cloud based telephone system?
Cloud-based phone systems empower small businesses to harness the power of the latest tech developments to raise their company to greater...
Eddie Steede
Jan 18, 20222 min read
VoIP telephony systems and working from home
Cloud-based systems connect team members who are returning to the office, working from home, or doing both. It’s safe to say that office...
Eddie Steede
Oct 13, 20213 min read
VoIP telephony systems and working from home
Cloud-based systems connect team members who are returning to the office, working from home, or doing both. It’s safe to say that office...
Eddie Steede
Oct 13, 20214 min read
VoIP telephony systems and working from home
Cloud-based systems connect team members who are returning to the office, working from home, or doing both. It’s safe to say that office...
Eddie Steede
Jul 20, 20213 min read
VoIP telephony systems and working from home
Cloud-based systems connect team members who are returning to the office, working from home, or doing both. It’s safe to say that office...
Eddie Steede
Jul 20, 20214 min read
VoIP telephony systems and working from home
Cloud-based systems connect team members who are returning to the office, working from home, or doing both. It’s safe to say that office...
Eddie Steede
Jul 20, 20214 min read
Leveraging the benefits of a FreePBX integration with Dynamics 365
Integrating Dynamics 365 with FreePBX, managing calls becomes easier and more efficient. Features like call routing, queue management, and automated responses allow organizations to handle a high volume of calls with ease.
Are your sales people making a lot of calls that end up in voicemail....you need a voicemail strategy -Voice Drop
Some sales organisations never leave any voicemail. This is a mistake. If people have their voicemail enabled then they expect you to leave a message. You should leave at least one message. Otherwise, your number will likely be marked as SPAM and your reputation suffers. Leaving voicemails can be a tedious and time consuming business if you have to do it on 30-50% of calls you make. An hour of your day could be just talking to an answering machine! Then you have to remember,
Essential KPI's for successful outbound calling operations
Monitoring KPIs is essential to help your staff perform at their best ability while ensuring a company's long term success
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