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Eddie Steede
Jul 29, 20232 min read
Growing Your Small Business With A Cloud Telephone System
Current technology trends, coupled with changes in the workforce, make a move to the Cloud Telephone System mandatory for any business
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Eddie Steede
Oct 12, 20222 min read
Improve your customer experiences by implementing contact center best practices
Equipping contact center staff with the right tools and information helps them deliver personalized customer support. Here are some best...
16 views
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Eddie Steede
May 17, 20222 min read
Save money, time and effort with Dynamics PHONE System
Dynamics Telephony PHONE SYSTEM
is designed for Dynamics 365 users
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Eddie Steede
May 17, 20222 min read
Save money, time and effort with Dynamics PHONE System
Dynamics Telephony PHONE SYSTEM
is designed for Dynamics 365 users
18 views


Eddie Steede
Oct 13, 20213 min read
VoIP telephony systems and working from home
Cloud-based systems connect team members who are returning to the office, working from home, or doing both. It’s safe to say that office...
3 views
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Eddie Steede
Oct 13, 20214 min read
VoIP telephony systems and working from home
Cloud-based systems connect team members who are returning to the office, working from home, or doing both. It’s safe to say that office...
6 views
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Eddie Steede
Jul 20, 20213 min read
VoIP telephony systems and working from home
Cloud-based systems connect team members who are returning to the office, working from home, or doing both. It’s safe to say that office...
1 view
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Eddie Steede
Jul 20, 20214 min read
VoIP telephony systems and working from home
Cloud-based systems connect team members who are returning to the office, working from home, or doing both. It’s safe to say that office...
10 views
0 comments


Eddie Steede
Jul 20, 20214 min read
VoIP telephony systems and working from home
Cloud-based systems connect team members who are returning to the office, working from home, or doing both. It’s safe to say that office...
19 views
0 comments


How to Implement CTI (Computer Telephony Integration) for Microsoft Dynamics 365 CRM
Implementing CTI for Microsoft Dynamics 365 CRM offers a significant advantage in streamlining communication and enhancing customer service.


Improve Customer Experience with a callback offer while waiting in the queue
Annoying hold music and the inability to connect with an actual human being are named among the biggest customer service irritants


What to look for when changing to a VoIP telephone system
Voice services are much more complex than they appear, and changing out a telephone system is no exception.
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