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How to Revolutionize Your Inbound Contact Centre with Account Manager Callbacks
Inbound contact centres are often seen as a necessary but impersonal part of any business. Customers expect to reach a live agent when...
Eddie Steede
Sep 5, 20234 min read
15 views
0 comments
How to Revolutionize Your Inbound Contact Centre with Account Manager Callbacks
Inbound contact centres are often seen as a necessary but impersonal part of any business. Customers expect to reach a live agent when...
Eddie Steede
Sep 5, 20234 min read
3 views
0 comments
10 reasons why Dynamics 365 CTI improves the customer experience
The telephony integration software automatically tracks calls and logs them for a permanent record of activity in Dynamics 365. Call...
Eddie Steede
Aug 25, 20231 min read
8 views
0 comments
10 reasons why Dynamics 365 CTI improves the customer experience
The telephony integration software automatically tracks calls and logs them for a permanent record of activity in Dynamics 365. Call...
Eddie Steede
Aug 25, 20231 min read
1 view
0 comments
Dynamics 365 telephony integration improves the customer experience
CRM's is becoming more integral to everyday business operations, as companies learn to make the most of CRM solutions for tasks ranging...
Eddie Steede
Jul 29, 20232 min read
7 views
0 comments
Dynamics 365 telephony integration improves the customer experience
CRM's is becoming more integral to everyday business operations, as companies learn to make the most of CRM solutions for tasks ranging...
Eddie Steede
Jul 29, 20232 min read
0 views
0 comments
VoIP-Dynamics 365 integration - a cost effective solution
Voice over Internet Protocol (VoIP) services are typically more affordable than traditional landlines, and the industry is growing...
Eddie Steede
Jun 10, 20233 min read
11 views
0 comments
VoIP-Dynamics 365 integration - a cost effective solution
Voice over Internet Protocol (VoIP) services are typically more affordable than traditional landlines, and the industry is growing...
Eddie Steede
Jun 10, 20233 min read
4 views
0 comments
Why integrate Dynamics 365 with your telephone system.
Why integrate Dynamics 365 with your telephone system
Improving your outbound sales process
Automating the sales process will save time, money, give more management control and result in happier staff.
5 outbound sales best practices to gain more sales
Brush up on these outbound sales techniques, and your team will see their confidence and conversion rates skyrocket.
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