VoIP-Dynamics 365 integration | Dynamics Telephony

How to Revolutionize Your Inbound Contact Centre with Account Manager Callbacks

Inbound contact centres are often seen as a necessary but impersonal part of any business. Customers expect to reach a live agent when...

Sep 5, 20234 min read

Inbound contact centres are often seen as a necessary but impersonal part of any business. Customers expect to reach a live agent when...

Sep 5, 20234 min read

The telephony integration software automatically tracks calls and logs them for a permanent record of activity in Dynamics 365. Call...

Aug 25, 20231 min read

The telephony integration software automatically tracks calls and logs them for a permanent record of activity in Dynamics 365. Call...

Aug 25, 20231 min read

CRM's is becoming more integral to everyday business operations, as companies learn to make the most of CRM solutions for tasks ranging...

Jul 29, 20232 min read

CRM's is becoming more integral to everyday business operations, as companies learn to make the most of CRM solutions for tasks ranging...

Jul 29, 20232 min read

Voice over Internet Protocol (VoIP) services are typically more affordable than traditional landlines, and the industry is growing...

Jun 10, 20233 min read

Voice over Internet Protocol (VoIP) services are typically more affordable than traditional landlines, and the industry is growing...

Jun 10, 20233 min read

Improving your call completion rate can significantly boost productivity, pipeline efficiency, and overall conversions.

Integrating Dynamics 365 with your phone system is not just about merging two systems; it's about transforming the way you do business.

Sales success today depends less on instinct and more on insight. Microsoft Dynamics 365 Sales fits that requirement. It’s more than a...