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How to Choose the Right Phone System
It can be hard to say goodbye to old, reliable technology as it sunsets. This is why CD’s have held on for so long! But when it comes to...

Eddie Steede
Jan 25, 20232 min read


How to improve customer service is not rocket science
Equipping contact center staff with the right tools and information helps them deliver personalized customer support. Here are some best...

Eddie Steede
Oct 13, 20222 min read


How to improve customer service is not rocket science
Equipping contact center staff with the right tools and information helps them deliver personalized customer support. Here are some best...

Eddie Steede
Oct 13, 20222 min read


Improve your customer experiences by implementing contact center best practices
Equipping contact center staff with the right tools and information helps them deliver personalized customer support. Here are some best...

Eddie Steede
Oct 12, 20222 min read


4 employee retention strategies for tech companies
Your company’s human resources team is most familiar with your employees’ skills, needs, and expectations and should, therefore, play a...

Eddie Steede
Aug 25, 20222 min read


4 employee retention strategies for tech companies
Your company’s human resources team is most familiar with your employees’ skills, needs, and expectations and should, therefore, play a...

Eddie Steede
Aug 25, 20222 min read


4 employee retention strategies for tech companies
Your company’s human resources team is most familiar with your employees’ skills, needs, and expectations and should, therefore, play a...

Eddie Steede
Aug 25, 20222 min read


Create a phonecall record for every inbound and outbound call
Dynamics Telephony will create a phonecall record for every inbound and outbound call it handles, and write detailed call data to it. The...

Eddie Steede
Jul 11, 20224 min read


Create a phonecall record for every inbound and outbound call
Dynamics Telephony will create a phonecall record for every inbound and outbound call it handles, and write detailed call data to it. The...

Eddie Steede
Jul 11, 20224 min read
5 easy ways to improve Dynamics 365 user adoption
Improve CRM user adoption

Eddie Steede
Jun 7, 20223 min read
5 easy ways to improve Dynamics 365 user adoption
Improve CRM user adoption

Eddie Steede
Jun 7, 20223 min read
The Importance of integrating your telephone system to Dynamics 365
Customers will always pay attention to pricing, but modern customers are also looking for companies that are responsive. With the...

Eddie Steede
May 23, 20222 min read
The Importance of integrating your telephone system to Dynamics 365
Customers will always pay attention to pricing, but modern customers are also looking for companies that are responsive. With the...

Eddie Steede
May 23, 20222 min read


Save money, time and effort with Dynamics PHONE System
Dynamics Telephony PHONE SYSTEM
is designed for Dynamics 365 users

Eddie Steede
May 17, 20222 min read


Save money, time and effort with Dynamics PHONE System
Dynamics Telephony PHONE SYSTEM
is designed for Dynamics 365 users

Eddie Steede
May 17, 20222 min read


Save money, time and effort with Dynamics PHONE System
PHONE System is designed for Dynamics 365 users, giving Microsoft approved CRM integration

Eddie Steede
May 6, 20222 min read


SIP, VoIP and PBX explained
SIP, VoIP and PBX explained

Eddie Steede
Mar 15, 20223 min read


How to Keep Your Team Motivated Remotely
Keeping remote teams motivated and productivity levels high is challenging

Eddie Steede
Mar 10, 20222 min read


How to Keep Your Team Motivated Remotely
Keeping remote teams motivated and productivity levels high is challenging

Eddie Steede
Mar 10, 20222 min read


How to Keep Your Team Motivated Remotely
Keeping remote teams motivated and productivity levels high is challenging

Eddie Steede
Mar 10, 20222 min read


Dynamics 365 Sales Call Accelerator
Dynamics 365 Sales Call Accelerator Sales Call accelerator adds outbound calling capability to Dynamics 365 Sales for fast and easy customer calling, with automatic logging of the call, and any notes, in Dynamics 365 Sales PLUS easy setup of callbacks or the follow-up call. Set-up takes less than 1 hour. FEATURES LIST· Click on any phone number in Dynamics 365 Sales to dial it.· Includes campaign auto dialer for larger calling lists· Calls can be recorded and link to recordi


How to improve outbound call completion rate in sales
Improving your call completion rate can significantly boost productivity, pipeline efficiency, and overall conversions.


Leveraging the benefits of a FreePBX integration with Dynamics 365
Integrating Dynamics 365 with FreePBX, managing calls becomes easier and more efficient. Features like call routing, queue management, and automated responses allow organizations to handle a high volume of calls with ease.
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